Health insurance has a language all its own. Here are some words you'll need to
Claim: A detailed explanation of medical services that you
or your doctor must submit to the insurance company in order to be reimbursed.
Coinsurance: Similar to a co-payment except that instead of paying
a fixed amount, you pay a percentage of the total cost. (Example: You have surgery
that costs $5,000. You might have to pay 20%, or $1,000, while your health plan pays
the other 80%, or $4,000.)
Co-payment (or co-pay): The portion of the bill you are responsible
for each time you receive a service. (Example: When you go to the doctor after you've
reached your deductible, you may no longer have to pay the full $100; instead you
may pay a $25 co-pay, while your insurance picks up the other $75.)
Coverage limits: This means a maximum amount that an insurance
policy will pay over the course of a year or a lifetime. In the United States, new
insurance policies issued in 2014 or later are not allowed to have annual or lifetime
Deductible: The amount you must pay out of your own pocket before
your insurance company will start paying for services. (Example: If you have a $500
deductible per year, and each doctor's visit costs you $100, your insurance may not
kick in until you've been to the doctor five times.)
Health Insurance Exchange or Health Insurance Marketplace:
This option for buying health insurance allows people in the USA who need to
buy insurance on their own to compare their options and choose the best insurance
to meet their needs.
In-network provider: Any doctor, hospital, or other provider
of medical services that has agreed to be in your insurance company's network and
to offer their services at discounted rates. Also called a participating provider.
(Compare with out-of-network provider, below.)
Non-covered services: Services that are not covered under your
insurance policy, which means you will be responsible for all charges if you choose
to get them. Examples of services that are frequently not covered include cosmetic
surgery, chiropractic care, and alternative therapies like acupuncture.
Out-of-network provider: Any doctor, hospital, or other provider
of medical services that has not set up special rates with your insurance company.
If you choose to use an out-of-network provider, your insurance may not pay as much
toward that appointment — or your visit may not be covered at all. You have
to pay the difference (or the entire fee) out of your own pocket. (Compare with
in-network provider, above.)
Out-of-pocket maximum: This is the dollar amount that your
portion of health care costs cannot exceed each year. (Example: If your annual
out-of-pocket maximum is $6,350 — and you have doctor's visits, procedures,
and medication co-pays that have gone over that amount — your insurance
will cover any further claims at 100%.)
Policy: A contract between an insurance company and an individual
that provides coverage for health costs in exchange for a set payment.
Precertification: When you need to let your insurance company
know in advance about any medical tests or procedures the doctor has ordered. If your
insurance company requires precertification and you do not do this before
receiving treatment, the procedure may not be covered.
Pre-existing condition: Any injury or illness that existed before
the date when your current policy started. In the United States, insurance companies can't
turn you down or charge you more if you have a pre-existing condition.
Premium: The amount you pay to the insurance company each month
to buy health coverage.
Primary care doctor/primary care physician (PCP for short): A
doctor (usually a pediatrician, family medicine doctor, or internal medicine
doctor) who coordinates all of your medical care, from annual physicals to referring
you to specialists.
Referral: When your insurance company requires your primary care
doctor to authorize any visits to other doctors or specialists. If you don't get a
referral, your visit may not be covered.
Usual, customary, and reasonable: Terms that refer to the amount
typically charged by health care providers for similar services in the area you live
in. (Example: Your dermatologist charges $200 for an office visit, but most other
dermatologists in your area charge $150. Your insurance company may reimburse based
on a charge of $150.)